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Frequently Asked Questions

All users of this site agree that access to and use of this site are subject to the following terms and conditions and
other applicable laws.

Payment

We accept credit cards through PayPal only for online orders to be shipped or for event delivery.

Check and cash only accepted for event delivery or personal pickup.  

Custom Orders

Custom work is welcomed and encouraged.  If you have an idea for something that you would like to explore, please
contact me.  I do reserve the right to refuse any custom order that does not fit into my mission as an artist.

However, if you are willing to agree to a few simple steps, you will be in good standing for getting the item you want; not
to mention bragging rights:

* All custom orders must be agreed upon in writing between Bad Hare Pottery and the customer.
* All custom orders require a 50% deposit on the quoted price of the order before the item will be made.
* Custom orders must fit into my area of interest and must be accompanied by reliable documentation of the item           
    as a medieval vessel (i.e. no coat of arms will be put on a Saxon cooking pot, etc.)
* Bad Hare Pottery retains the right to reproduce any custom orders for general sale once the original order is               
         completed.
* Did I mention that I really like clay oddities?

Available Glaze Colors

Clear, Dark Grey, Rusty Brown, Green, and Blue.  Color examples for comparison are currently in production.

Shipping

All orders are normally shipped U.S.P.S. Priority to physical addresses only (no P.O. Boxes, except APO/FPO).

Shipping and handling charges include postage, packing, and insurance.   

Estimated shipping times are normally 2-3 business days upon customer confirmation of shipment.

Other shipping arrangements (DHL, FedEx, UPS, etc.) can be made upon customer request and payment of any cost
difference.  No orders will be shipped without insurance.


Privacy Policy

I do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless I provide you
with advance notice, except as described below.  I may release your information when I believe that such action is
appropriate to comply with the law, or protect my or others' rights, property, or safety.

To modify your e-mail subscriptions, please let me know by using the
Contact Us section of the website.  

Please note that I may maintain information about an individual sales transaction in order to service that transaction
and for record keeping.